These Terms & Conditions (“Terms”) govern your use of the Travigo mobile application and related services. By using the app, you agree to be bound by these Terms.
User Responsibilities
Users agree to:
- Provide accurate account information
- Maintain confidentiality of their account
- Use the app for lawful purposes only
- Follow all booking rules and guidelines
Booking Policies
Users can book:
- Highway ShareRide
- Rental services with driver
- Package tour services
These services are provided by independent providers.
Travigo acts as a platform connecting users and service providers.
Cancellation & Refund Policy
If the User cancels: The Booking Fee is non-refundable.
If the Provider fails to deliver service: The Booking Fee will be refunded to the User.
Balance payments should be made directly to the provider on the travel date. Providers may have their own refund policies.
Booking Fee refunds are reviewed and processed by Travigo within 7–14 working days.
Travigo is not liable for refunds unless explicitly stated.
Restricted Activities
Users must not:
- Misuse or exploit the platform
- Harass or abuse service providers
- Create multiple fraudulent accounts
- Hack, reverse-engineer, or disrupt the system
Liability & Disclaimer
Travigo is a booking platform and does not directly provide transportation or travel services.
Service providers are responsible for:
- Service quality
- Safety
- Punctuality
Travigo is not liable for accidents, delays, losses, or damages caused by third-party providers.
Governing Law
These Terms are governed by the laws of Myanmar.
Contact Information
Sunrise Time Co., Ltd.
Email: travigomyanmar@gmail.com
Company Address: R/11 (C), SabalPhyu Street, Khayaybin Yeikmon (2), Mingalardon, Yangon